Napoleon, OH - Hospitals today are tasked with constantly providing higher quality
care at a lower cost. Every aspect of the patient experience must be approached
with a passion for excellence and an eye toward efficiency and effectiveness.
It’s not easy. That’s why receiving an Excellence in Patient
Care Award—presented by Studer Group®, a Huron solution—is considered an honor in the industry.
Henry County Hospital was awarded that honor in early August. Specifically,
the Napoleon, Ohio organization is being recognized for exemplary results
hospital environment (cleanliness & quietness) as measured by the HCAHPS (Hospital Consumer Assessment of Healthcare
Providers and Systems) survey. Organizations receiving this award achieved
a ranking at or above the 90th percentile for patients discharged in 2016
as measured by the HCAHPS patient experience survey required by the Centers
for Medicare & Medicaid Services.
Excellence in Patient Care Awards are presented annually to a select group
of organizations from Studer Group’s partner base of hospitals,
health systems, and physician organizations. To be eligible for an award,
an organization must demonstrate outstanding performance and achievement
in patient care, employee engagement, or physician engagement.
The awards were presented at the 15th annual
What’s Right in Health Care® best practices conference, which took place Aug. 1-3, 2017, in Chicago,
Illinois. The conference attracted administrative and clinical healthcare
professionals from the U.S., Canada, Australia, and beyond.
What’s Right in Health Care aims to improve healthcare for patients, physicians, and staff through
peer-to-peer sharing of leading practices. Presenters will share the strategies
and tactics contributing to their top results in areas such as patient
safety, emergency department wait times, and employee satisfaction.
“We are so proud of all the healthcare organizations that received
awards for their outstanding results on this survey,” says Debbie
Ritchie, president of Studer Group. “Excellent HCAHPS performance
is a true reflection of their commitment to engage with patients and provide
them the absolute best possible care. We are grateful to work with such
passionate, purpose-driven organizations.”
Marketing Director, Studer Group
About Henry County Hospital: Henry County Hospital is a charitable, not for profit community hospital
offering a wide range of primary, acute, and rehabilitative services to
the residents of Henry County and the surrounding areas. Henry County
Hospital provides quality healthcare and wellness services while emphasizing
patient centered care and excellent customer service. To learn more visit
About Studer Group®, a Huron solution: Studer Group is an outcomes-based healthcare performance improvement firm
that works with healthcare organizations in the United States, Canada,
and beyond, teaching them how to achieve, sustain, and accelerate exceptional
clinical, operational, and financial results. To learn more about Studer
Group, a Huron solution, visit studergroup.com.