Addressing Patient Concerns
Serving the Needs of Napoleon, OH & Beyond
The staff of Henry County Hospital will attempt to resolve any concerns
you have about the care and services delivered to you. Please inform your
nurse or physician if you are not satisfied with your care. The staff
will work to address all complaints on an individual basis and in a timely manner.
A random selection of patients will receive a phone call from Professional
Research Consultants, Inc. to complete a survey via the phone. This survey
will provide you with an opportunity to comment on your hospital care.
Your comments will help us to continue to provide quality care to the
community and we hope that you will take the time to complete the survey.
Complaints may be reported to the following:
Henry County Hospital
1600 East Riverview Avenue
Napoleon, OH 43545
Ohio Department of Health
247 H. High Street
Columbus, Ohio 43266-0118
Ohio/Henry County Department of Job and Family Services
104 E. Washington Street
Napoleon, Ohio 43545