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Patient Financial Services

Award-Winning Services in Henry County, OH

The goal of Patient Financial Services is to process admissions, discharges and billings effectively and efficiently. The staff is involved in processing claims for Medicare, Medicaid, Workman's Compensation, Commercial Insurance Carriers, as well as auto accident claims. The staff is available to answer your questions and will attempt to make the billing process as smooth as possible.

Upon request, you may receive an itemized list of your hospital charges. If you desire such information, please contact Patient Financial Services at 419-591-3813.

Click here to pay your bill online.

As an extension of Patient Financial Services, we have teamed with ITx, a reliable revenue cycle management company. This partnership means patient friendly statements as well as the expectation that all patients receive excellent customer service whether working with Henry County Hospital’s Patient Financial Services or ITx customer service agents.

Should you have any questions about your statement or patient balances, any one of ITx customer service agents will be happy to assist you. Customer service agents can be reached by calling locally at 419-592-4015 ext 3103 or toll free at 833-710-1026. Financial Assistance requests can also be made by calling 419-591-3813.

In the event that your account goes to collections, your account will be monitored by ITx. Should you have any questions regarding any outstanding balance, one of ITx customer service agents will be happy to assist you. You can reach them toll free at 833-804-4296.