Henry County Emergency Care
The Emergency Care Services staff is dedicated to fast, effective emergency
care. Open 24 hours a day, seven days a week, emergency care offers the
medical attention you need when immediate health concerns arise.
What should I bring to Emergency Care Services?
If possible, bringing the following items will likely help speed the process
of registering in Emergency Care Services:
- Photo ID
- Current insurance card
- Current Medications or a list of Current Medications
- Name and contact information of your family physician
- Name and contact information of your emergency contact person
Upon Your Arrival
You will be greeted by a member of the registration team who will ask you
or your family member for information such as date of birth, address,
phone number, etc. By ensuring proper identification, staff is able to
provide a high level of patient safety. We will also ask for health insurance
information at this time and the “Reason for Visit.”
Once in an exam room, expect to be visited by any or all of the following;
physicians, nurses, and patient care technicians. Our team works together
to ensure you receive the most complete emergency care possible. The physician
and nurses will ask you about your illness or injury, perform an exam,
and if needed, speak with other physicians regarding care. Lab work or
X-rays may be ordered to assist physicians with a diagnosis. For convenience
Emergency Care Services is ideally located in close vicinity to Laboratory
Services as well as Medical Imaging.
The Emergency Care physician will prepare discharge paperwork and instructions.
Each set of discharge instructions are individualized for the patient,
which can take up to 20 minutes to prepare. Before leaving, one of the
Emergency Care nurses will review the instructions to be sure patients
understand what the physician is asking of them and how to best care for
themselves at home.
Admit to Inpatient
An excellent member of the nursing staff will take patients to their private
Inpatient room once their family physician is contacted, and a chart is
prepared. During this time staff will help to ease anxiety by keeping
patients as comfortable as possible in Emergency Care and will provide
updates on admittance status.
Billing and Payment
Henry County Hospital is a not for profit organization and does not deny
care to anyone. It is very important for patients to let staff know if
they do not have health insurance or need assistance with payment. Once
staff is notified appropriate paperwork can be completed.
The amount paid depends on insurance plans and treatment received. It is
possible to receive fees for the following services; emergency care physicians,
hospital care, and or other services.